No gain without pain? 


We’re upgrading our broadband systems, and it’s possible that you might experience some disruption as a result. It should only be a short-term issue, but email messages might not get through to us and data downloads could be slow or interrupted during this period.

We’re upgrading our communications systems on:

Tuesday 13th February 2018.

We’re not able to be more specific about the time the changeover will occur, but we’ve been told disruption shouldn’t last more than one hour. If we can give you a more accurate timescales nearer to the date, we will.

If you do need to contact us while our communication systems are being upgraded, you can telephone the following number 0191 2150530 or send a fax to 0191 2151314.

Please be assured that we’re working to keep any interruption to an absolute minimum.

Call us if you’ve any questions and thanks for bearing with us.