How we work

Your orders journey

With over two decades of experience in master key system manufacturing, our process is built on precision, security, and efficiency. Accredited to ISO 9001:2015, we undergo annual BSI inspections for our TS007-certified cylinder manufacturing, ensuring we maintain the highest industry standards. We work closely with top security partners to deliver innovative, reliable solutions that our customers trust. Every order is meticulously tracked through each stage, with quality assurance embedded at every step to guarantee accuracy and performance.

Sales Desk

It all starts with our friendly and experienced sales team, who work closely with customers to understand their security needs. They offer practical advice on system design, compliance, and the best hardware options to make sure everything fits just right. Every order is carefully recorded, covering all the key details like keying structures and cylinder specs. Before moving forward, we double-check everything to avoid mistakes and keep the process running smoothly

Master Key Detailing

Once an order is placed, our detailing team gets to work designing the master key system hierarchy. They carefully plan which keys will work where, ensuring the right level of access at every point. Using advanced software, they create a precise blueprint for production, so there are no mistakes or security gaps. This stage is key to making sure the system functions exactly as the customer needs.

Destocking

With the design finalized, we pull together all the required parts—cylinders, key blanks, pins, and other components. Our inventory system ensures that everything is accounted for, using only high-quality, certified materials that meet BSI and TS007 standards. This step is closely linked with key cutting, pinning, and assembly to keep the process flowing smoothly.

Key Cutting

Next, we cut the keys to match the system design. Our high-precision cutting machines ensure every key works perfectly and lasts as long as possible. Each key is checked against the master plan before moving on, making sure there are no issues before the next step.

Lasering

To make identification easy and secure, we laser-engrave keys and cylinders with serial numbers, customer logos, or other details. This helps with traceability and prevents unauthorized copies from being made.

Pinning and Assembly

This is where everything comes together. Our skilled technicians assemble each cylinder, carefully pinning them to match the master key design. Every unit is tested multiple times to make sure it operates smoothly and securely. Getting this part right is crucial to ensuring the whole system functions as expected.

Colourmatch Finishing

To help with quick identification, we offer colour-matching options. Whether it’s key heads, cylinders, or other components, this step makes it easier to tell different access levels or locations apart at a glance.

Quality Assurance & Packing

Before anything leaves our workshop, we run final quality checks to make sure everything is working perfectly. Since we build quality control into every step, this final check is the last layer of reassurance. Once approved, the order is securely packed and sent out, ready for easy installation.

Your Order Is on the Way!

Once everything has passed our final quality checks, your order is securely packed and shipped with DPD for fast and reliable delivery. Want to track your order? Just email marketing@Access2.com to get access to Access2AllAreas—our online portal where you can follow your order every step of the way, right through to proof of delivery. But if you still need help, are sales desk are just a call away!