WHO WE ARE
Based in Newcastle and established by a team with a wealth of experience working within multi-national hardware manufacturers, Access2 was born out of a desire to provide a great product solution, exceptional lead times and an unbeatable customer-focused service ethos.
What we do starts with what you need … This isn’t just some smart marketing blurb, it’s how we approach everything at Access2, with our customers’ requirements first second and third.
The Access2 secret? Well, there’s no secret, we just like to keep things simple and believe that we’re only as good as our last job.
We’re a channel-focused manufacturer, supplying companies throughout the architectural hardware industry. When requested – usually for larger and complex projects – we work closely with end-users, architects and their supply chain to ensure a seamless system design that works exactly how the client wants it. We’re adaptable. We can get involved at the detailed level, provide general guidance, work with specifiers or even help to deliver bespoke solutions.
We’ve made service an obsession and a priority, and that’s why if you mention the Access2 name to those in the industry, they’ll mention our service. We take great pride in our lead times being the quickest in the industry but speed isn’t everything! Attention to detail, producing great products that will last and being really attentive to our customer’s requirements are core to everything we do, day in day out.
Because when you can’t wait, you can’t wait …
On a construction project, interim deadlines can be missed, but that final, handover date is always critical. The agreement and installation of master keyed systems is almost always scheduled for the closing stages of a project, and our customers can find themselves under immense time pressure.
Some years ago, we started to work on reducing our lead times. It’s been tough at times, we’ve had to reorganise and invest, but we’ve reduced an original 6- or 8-week timescale to just 48 hours. We’re still not satisfied – if we can cut a few more seconds, here and there, from our processes, without impacting on quality, we’ll do it. We’re working towards the fastest possible lead times, because when a customer can’t wait, they really can’t wait.
DELIVERY AND SHIPPING
Our interest and involvement doesn’t end when we wave goodbye to the products leaving our factory, oh no! It’s one thing to make a great product, but getting it to our customers on time in great condition is why we’ve partnered with the leading Delivery, Freight & Shipping companies. We send thousands of packages every month, all over the world. So wherever you are, whatever you need, and where ever you need it … we’ve got it covered.
ORGANISATIONS THAT WE’RE A PART OF
It’s often said that there are three types of companies: Those that make things happen, those that watch things happen and those that wonder what happened.
At Access2 we don’t sit back. We’re active within our industry at Regional, National and International levels. Our company Chairman David Whitworth is a past President of the GAI (twice), the current Chairman of dhf and the honorary Chairman of ARGE. Neil Rule, our Managing Director, is a committee member for both BSI and CEN, along with Clint Robertson, our Sales Director, who sits on industry committees including the GAI, dhf and ARGE.
Access2 is a member of the Master Locksmiths Association, the Guild of Architectural Ironmongers, dhf and ARGE.
That means you can be confident in what we can do.
We’re an ISO9001:2015 accredited company for our Management Systems, we’re also annually inspected by BSI for the manufacture of our TS007 cylinder solutions. We also partner with and are supported by some of the largest players in the industry to ensure that our policies and processes are correct and up to date.
Our team has experience second to none, we’re acknowledged as one of THE leading providers of Masterkey Systems. And that reputation is International. Not only have we put in the years that brings us such high praise, but we’re continuing to learn, to develop and to grow our knowledge. This refusal to stand still allows us to excel.
The team at Access2 is our USP, it’s what makes us different, it’s that thing that is impossible to describe, but you know it’s there.