Within our business, everyone understands the importance of maintaining the highest standards. It’s part of our culture and is embedded in our processes. But people who don’t know our operation often want the reassurance of recognised standards. That’s why we’re happy to be both ISO 9001 registered and to have the ISO Management Systems accreditation.
There are periodic audits involved and we’ve just successfully completed the one for our Management Systems. If you know you’re upholding the standards already, these audits can feel like a chore, but we find it better to approach them positively. They are a learning opportunity and the auditors are experts in their subject.
We were, naturally, very happy to complete the audit. The process confirms that we’re getting things right and provides a valuable independent verification of that for our existing and potential future customers.